Senior Specialist - Client Success

Knowledge, Skills & Abilities Required: 

• Owns problems and works diligenty to resolve them 
• Self-starter with the ability to manage multiple priorities and task in a fasts paced environment
• Attention to detail 
• Effective communication skills.  Proficient in spoken/written business English.
• Effective presentation skills
• Proficient in Microsoft Office Suite (including Word, Excel and PowerPoint) and SharePoint
• Very high levels of customer focus

Required Experience, Qualifications & Education: 

• Bachelor’s degree or equivalent experience. 
• Minimum 3+ years of related experience in client success, customer support or sales

Preferred Experience, Qualifications & Education:

• Prior experience working with Learning Management Systems
• Prior experience working with SalesForce
• Knowledge of adult education principles

Why Work for Us?
At The Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses. You’ll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.

Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.

We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.