Associate Advisor - GEC
Knowledge, Skills & Abilities Required:
- Excellent communication skills, both oral and written
- Excellent listening and questioning abilities
- Ability to obtain, retain and cascade high levels of detailed information, adapting the method of communication depending on the audience
- Excellent work ethic and an ability to multi-task
- Ability to navigate multiple IT systems, network locations, and files
- Accountability for actions and ownership of required tasks
- Ability to build relationships and demonstrate empathy
- Ability to adhere to GEC attendance policy and all other appropriate policies
- Demonstrate keen problem-solving abilities
- Deliver a quick, efficient and outstanding, memorable service experience
Required Experience, Qualifications & Education:
- Experience applying written and verbal skills and active listening while servicing customers
- Bring energy, compassion, and dedication to your work.
- Provide high quality, personalized service
- Speak concisely, and confidently
- Write quickly, professionally and concisely with good grammar and proofreading
Preferred Experience, Qualifications & Education:
- Bachelor’s/Associate’s degree/ A-level Education
- 4-6 years related experience including:
- 1-2 years of customer service or sales experience
- Previous work experience in a not-for-profit, Association, or NGO environment
- Experience achieving set targets for individual performance
- Experience working with a CRM system
Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.
We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com