Associate Advisor - Member Service
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Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
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Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
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Proficient in computer data entry, techniques, and procedures
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Clear, effective and professional communication orally and in writing
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Technical adeptness and ability to quickly learn new systems
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Ability to follow policies, procedures, and compliance
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Dedication to providing high-quality, professional customer service
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Punctuality and effective time management
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Ability to problem solve complex tasks
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Proficiency in MS office (MS Word, Excel, PowerPoint, Outlook etc.)
Required Experience, Qualifications & Education
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High school diploma with some college
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Excellent command of English
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Bachelor’s degree
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1 or more years of previous customer service or sales experience
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com