Associate Business Analyst - Peer Review
About The Association
Combining the strengths of the American Institute of CPAs and the Chartered Institute of Management Accountants, we empower the world’s most highly-skilled accountants – CPAs and CGMA designation holders – with the knowledge, insight and foresight to meet today’s demands and tomorrow’s challenges. We drive a dynamic accounting profession that works every day to build trust, create opportunity and grow prosperity worldwide.
Summary of Role
Provide analysis, document requirements, and performs testing for Association Peer Review’s technology projects. Update workflows, forms and checklists in peer review’s systems. Review support tickets and prepare ad hoc reports. Support Peer Review technology initiatives.
Accountabilities & Responsibilities
- Gather and provide requirements for new or enhanced functionality to Peer Review systems or Association’s AMS system as required.
Utilize and design work flow diagrams to help obtain shared understanding and agreement on system changes.
Provide guidance to programmers and/or the QA team regarding the desired functionality.
Understand integration with other Peer Review and Association systems.
Update workflows, forms and checklists in peer review’s systems.
Develop ad hoc reports and prepare statistics.
Review, research and resolve support tickets.
Perform testing on Peer Review’s systems in a dynamic testing environment.
Design and review use cases prepared by testers.
Contribute to user guides, training material, User Manual and On-line Help.
Train staff and external users (new programming, Conference, new Administrators, Association members, new Peer Review team members).
Partner with IT, BA and QA team.
Prepare Peer Review Conference presentations and present to Conference participants.
Identify and troubleshoot issues and follow through to resolution, collaborating with others when needed. Recommend improvements.
Perform other duties as assigned.
Supervisory Responsibilities
- None
Knowledge, Skills & Abilities Required
Excellent Analysis/Problem Solving Skills
Strong verbal and written comprehension and communication skills
Excellent Customer service
Basic understanding of web technology, database concepts, and reporting tools
Advanced understanding of general computer concepts
Detail oriented with the ability to create, document and/or follow process flows and requirements
Commitment to Quality
Ability to lead others to achieve project goals
Ability to work effectively cross functionally
Self-starter and self-motivated
- Proficient in Microsoft Word, Excel, Outlook and PowerPoint
Required Experience, Qualifications & Education
2-4 years of experience in web technology, and general database concepts and reporting tools
Familiarity with requirements and testing processes and methodologies
Experience with creating use cases
Bachelor’s Degree in Computer Science, Business or other related field
Preferred Experience, Qualifications & Education
2-4 years Business Analyst experience
Experience with ad hoc reporting writing tool
Experience with SQL
Knowledge of SharePoint
Why Work for Us?
At The Association, you are part of a
global, diverse and talented group of colleagues. You have opportunities to
innovate and collaborate in a leading organization that impacts individuals and
businesses. You’ll have opportunities to progress while enjoying an exciting
work environment that supports and celebrates individual achievement,
development and professional satisfaction.
Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.
We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.