🌎
This job posting isn't available in all website languages

Settings

Associate Manager - Member Service Center

📁
Member Service/Support
📅
126 Total Views
Thanks for your interest in the Associate Manager - Member Service Center position. Unfortunately this position has been closed but you can search our 46 open jobs by clicking here.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
  • Working knowledge of call center technology (IVR, Witness/Nice, CMS, CTI, CRM, ACD)
  • Knowledge of Oracle
  • Advanced level of knowledge of Excel, Word, and PowerPoint
  • Experience leading teams to transition manual processes to automation
  • Overall strong verbal and written communication skills
  • Superior project management and organizational techniques 
 
EXPERIENCE REQUIRED
  • 3-4 years’ experience working on the AICPA Member Service team 
  • Or – 4 -6 years overall working experience
     
EDUCATION REQUIRED
  • Associate’s degree
EXPERIENCE/EDUCATION PREFERRED
  • Bachelor’s degree
  • 1-2 years supervisory experience

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions