Customer Service Advisor
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- Jun 07, 2019 Post Date
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- 302 Total Views
Knowledge, Skills &
Abilities Required
- Excellent communication skills, both oral and written
- Excellent listening and questioning abilities
- Ability to obtain, retain and cascade high levels of detailed information, adapting the method of communication depending on the audience
- Understanding of the CIMA member and student benefits and of the CIMA syllabus
- Excellent work ethic and an ability to multi-task
- IT literate
- Ability to take responsibility for own actions and ownership of required tasks
- Ability to build customer relationships, demonstrating empathy
Required Experience
- 0-1 year of experience including:
o
Working within a call centre environment
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Delivering excellent customer service
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Experience working within an educational environment
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Working towards sales targets within a team or
independently
- Educated to degree level
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com