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Customer Services Advisor (FTC - Maternity Cover)

Member Service/Support
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Thanks for your interest in the Customer Services Advisor (FTC - Maternity Cover) position. Unfortunately this position has been closed but you can search our 37 open jobs by clicking here.
Key skills and abilities
  • Fluent in English and Russian
  • Excellent communication skills, both written and oral
  • Excellent listening and questioning skills
  • Ability to obtain, retain and cascade down and across high levels of detailed information, adapting the method of communication depending on the audience
  • Comprehensive understanding of the makeup of the CIMA syllabus and practical experience requirements
  • Has a strong work ethic, hardworking and is able to work towards stretching targets
  • Ability to multi task
  • Extremely IT literate
  • Ability to take responsibility for their own actions, whilst seeking to obtain suitable resolutions where applicable
  • Has a strong understanding of business and understands the workings of a not for profit organisation
Qualifications and experience
  • Educated to degree level or equivalent
  • Experience of working in a customer facing role
  • Ability to demonstrating an empathetic service to customer needs, whilst having a can-do attitude
  • Commercial experience helpful; used to operating on the phone, with a track record of success in developing customer relationships

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

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