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Lead Advisor - GEC Regional Member Engagement

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Member Service/Support
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Thanks for your interest in the Lead Advisor - GEC Regional Member Engagement position. Unfortunately this position has been closed but you can search our 36 open jobs by clicking here.

Knowledge, Skills & Abilities Required:

  • Ability to enhance others' commitment to their work and the desire to work cooperatively with others on a team;
  • Ability to demonstrate interest, skill and success in getting groups to learn to work together.
  • Self-starter with the ability to think outside of the box,
  • Adaptable, and a team player with a passion for driving performance.
  • Strong relationship skills to work with colleagues across relevant partnering teams and external stakeholders, while acting as a role model at all times.
  • Demonstrated problem solving skills, with the ability to use a logical, systematic, sequential approach; having strong organisational and analytical skills.
  • Passion for service excellence and ensuring that one's own and others' work and information are complete and accurate
  • Ability to identify needs and efficiencies and address accordingly before being asked
  • Ability to obtain, retain and cascade high levels of detailed information, adapting the method of communication depending on the audience
  • Comprehensive understanding of the requirements of our members, students and prospects, as well as the available resources and benefits
  • Advanced level of knowledge of Excel; strong ability in Word, and PowerPoint
  • Working knowledge of CRM systems

 

Required Experience, Qualifications & Education:

  • 2-4 years related experience including:
    • A proven track record of achieving results, along with excellent customer service skill and the ability to defuse difficult situations in a calm and professional manner
  • Excellent command of English – written and spoken
  • Qualified to A-level

 

Preferred Experience Qualifications & Education:

  • Bachelor’s degree (not essential as people and leadership skills are far more imore important than academic theory)
  • Working knowledge of call center technology
  • Advanced level of knowledge of Excel, Strong ability with Word, and PowerPoint

 

Why Work for Us?
At The Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses. You’ll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.

Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.

We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

Assistance

If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com

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