Lead Coordinator - Learning Operations
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Knowledge, Skills & Abilities Required
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Proficient with Microsoft Office programs (Word, Excel, PowerPoint), database management system and comfortable working with new software
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Strong verbal and written communication skills with the ability to analyze data and communicate results
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Ability to be proactive and participate in improving departmental processes
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Ability to build working relationships by telephone and in person
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Customer service oriented
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Must enjoy working in a team environment and also make decisions independently
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Ability to work occasional overtime
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Ability to be available after hours for Instructors and Customers/Clients for urgent situations (i.e. travel difficulty etc)
Required Experience, Qualifications & Education
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Minimum of 1-2 years business experience, preferably working in a customer service position
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Associate’s degree
Preferred Experience, Qualifications & Education
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Familiarity with accounting profession
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2-4 years related experience
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Bachelor’s degree in related area
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
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