Before applying please disable any pop-up blockers or allow this site to present pop-ups.
Lead Manager - Global Workforce Management
Who you are:
• You’ll have 3-years’ experience of leading a WFM operation across multiple channels using a flexible resourcing approach, with a 24 rolling month glide path
• Degree or equivalent qualification/experience
• Experience working with workforce management tools such as Erlang-C and the Utilisation and Optimization models
• You’ll have experience working with “what if” scenarios from a workforce management modelling perspective
Why Work for Us?
At The Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses. You’ll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.
Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.
We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.
Equal Employment Opportunity
The Association of International Certified Professional Accountants is dedicated to fostering a diverse environment and is committed to being an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com