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Manager - OTC (AR Assurance)

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Accounting/Finance
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About The Association

Combining the strengths of the American Institute of CPAs and the Chartered Institute of Management Accountants, we empower the world’s most highly-skilled accountants – CPAs and CGMA designation holders – with the knowledge, insight and foresight to meet today’s demands and tomorrow’s challenges. We drive a dynamic accounting profession that works every day to build trust, create opportunity and grow prosperity worldwide.


Summary of Role:

This position has accountability of global Accounts Receivable (AR) Assurance activities of the Association (founding bodies AICPA and CIMA) covering the geographical locations US, UK, Rest of Europe, APAC and Africa regions. This position is responsible for ensuring that ASSN AR balances are correctly reflected in the Balance Sheet, revenue recognition rules are correctly enforced by OTC team, OTC processes are being performed in the right control environment and in accordance with accounting standards and company policies, and any financial risk exposures stemming from OTC activities are transparently discussed and mitigation action taken.


Accountabilities & Responsibilities:

  • Design, develop and maintain the reserve/ bad debt provision methodology of the ASSN ensuring that doubtful debt is provided in time and consistently, and proactively communicated to the impacted stakeholders.
  • Perform or review and approve monthly reserve journals, and AR sub-ledger to General Ledger (GL) control account reconciliations ensuring integrity of balance sheet and timely clearance of differences.

  • Implement controls to assess the accuracy of revenue recognition through availability of valid sales contracts, accurate distribution of revenue as per service obligations, and other tests and controls as needed to ensure accurate recognition of revenue.

  • Design, develop and maintain sufficient controls within OTC Tower to detect transactional outliers, anomalies, financial risks and potential fraud risk to the ASSN. E.g. Audit logs for segregation of duty, sample review of transactions, fraud risk detection testing etc.

  • Maintain the Internal Audit Control framework for the OTC team, updating the control matrix with new controls to suite new business requirements and technology changes, and eliminating redundant controls.

  • Implement checks and balances to ensure ASSN OTC policies and other accounting standards are correctly implemented across OTC processes, and highlight to line manager areas of non-compliance and recommended solutions.

  • Develop and implement analytical reviews to understand business trends, and correlations of critical metrics related to sales, cash, collection, write-off and recommend solutions to improve business performance (E.g. Write-off vs. Sales by business area, Write-offs by reasons).

People Leadership

  • Manage people resource effectively and efficiently to deliver agreed business and process outcomes
  • Conduct interview, make hiring recommendations, and manage performance of team member(s) by conducting evaluations, designing and recommending development plans.

  • Coach, mentor and develop team member(s) to create a high-performance culture and motivate and sustain momentum of the team to deliver exceptional outcomes.

Audit, Risk, Policy and Compliance

  • Prepare and/or review schedules and analytical review requests by the internal and external auditors, investigate and explain deviations and anomalies to ensure auditors are well engaged to understand the principles and integrity of Associations receivable balances.

Operational Excellence and Service Management

  • Manage Service Levels (SLAs) and Key Performance Indicators (KPI) of the team ensuring delivery of services as per the agreed SLAs and proactively escalate potential deviations to line manager and recommend solutions to overhaul the SLAs.
  • Manage urgent requests, incidents and escalations of the team, ensuring remediation action are taken, outcomes are communicated and customer expectations are proactively managed.

  • Conduct root-cause analysis of escalations and process breakdown, and ensure detective and preventive controls are implemented to avoid recurrence in future.

  • Deliver process standardization, improvement, automation and reengineering to create greater value to the organization through higher productivity, efficiency and effectiveness, and lead the team through change.

  • Work collaboratively with other finance functions within GBS, corporate and region, and business teams to resolve issues in an efficient and effective manner in alignment with line manager.

Strategy and Technology

  • Support deliver projects related to OTC Tower working collaboratively with the line manager and other stakeholders.
  • Be the subject matter expert (SME) of the AR Assurance Team and develop the right parameters, requirements, and recommend to-be design of AR processes in alignment with line manager at various project and cross functional discussions. (E.g. RAVE, One ERP)

  • Drive most of the OTC projects of the GBS team in alignment with line manager.

Others

  • Approve expense claims of the team member(s).
  • Perform other duties as requested.


Supervisory Responsibilities:

  • Associate Specialist - Accounts Receivable

Knowledge, Skills & Abilities Required:

  • Strong End to End (E2E) technical and business knowledge of OTC Tower.

  • Strong knowledge of revenue recognition principles and other accounting standards.

  • Strong experience in internal audit and/or managing process and financial risks.

  • Strong analytical skills and deduction skills.

  • Moderate stakeholder engagement, influential and communication skills

  • Ability to organise data, analyse, draw insights and decide in a changing and agile environment.

  • Proficiency in Microsoft Word, Excel and PowerPoint.

 

Required Experience, Qualifications & Education:

  • 4-5 years’ experience managing OTC related processes at managerial level.

  • Bachelor’s degree in finance/accounting or professional finance qualification or sufficient experience to off-set the qualification gap.

  • IA experience or exposure to managing process and/or financial risks.

 

Why Work for Us?
At The Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses. You’ll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.

Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.

We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

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