Manager - Quality Assurance
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Knowledge, Skills & Abilities Required
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Excellent communication skills, both written and verbal. Able to communicate with cross-functional development teams.
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Ability to develop and nurture relationships with key stakeholders at all levels and with third party suppliers
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Ability to work effectively in a fast-paced environment.
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Extensive experience in developments and trends related to use of Information Technology (IT); able to apply this knowledge appropriately to benefit and increase the efficiency of operations, products and services.
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Expert level knowledge and experience in applying, improving and directing others on successful negotiation concepts and techniques; able to negotiate successfully across the organization and with external vendors in a constructive and collaborative manner.
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Expert level knowledge and experience in applying, improving and directing others in service process improvement tools and techniques and is able to understand, monitor, update, or enhance existing business or work processes.
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Expert level knowledge of and experience with using a structured methodology for delivering new or enhanced software products to the marketplace.
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Expert level knowledge of and ability to apply Quality Assurance processes, tools, and techniques to ensure a high level of quality in software products and systems
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Extensive experience in developments and trends related to planning, organizing, monitoring, and controlling projects, ensuring efficient utilization of technical and administrative resources, creating and managing project plans to achieve project objectives.
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Working experience with performing tasks and identifying efficiencies related to approaches, tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, application or operational) problems.
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Expert level knowledge and experience in applying, improving and directing others in initiating and facilitating organizational change and transformation.
Required Experience, Qualifications & Education
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Bachelor's Degree in Computer Science or Information Technology or related
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6-8 years’ minimum experience in quality assurance, service improvement, process development and/or direct project management experience.
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Experience in quality models such as ISO and Total Quality Management (TQM)
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Experience testing enterprise level applications including ERP, CRM, Workflow, and E-Commerce Platforms.
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Experience managing direct reports and working with senior management
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Experience in a broad range of enterprise applications
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com