Salesforce Administrator
About the Role:
You will be responsible for the configuration, maintenance, and support of the Association's Salesforce instance. You will help ensure that the platform is optimized to meet our needs. The Salesforce Administrator reports to the Salesforce Practice Lead and is based in our offices in Colombo, Sri Lanka. Your working hours will be aligned to US East Coast.
You Will:
- Configure and maintain Salesforce, including user setup, security, data management, custom objects, workflows, and reporting. Troubleshooting and resolving technical issues related to the Salesforce platform
- Manage user accounts and access, ensuring that users have the appropriate level of access .
- Develop and implement data quality and management processes, including data imports, exports, and de-duplication. Creating reports and dashboards to provide insights and visibility into performance. Staying current with Salesforce releases, features, and best practices.
- Collaborate with partners to understand their requirements and ensure that the Salesforce platform meets their needs.
- Create and maintain documentation related to the business processes.
You Have:
- A bachelor's degree in computer science, information technology, or a related field, or equivalent experience.
- Experience in Salesforce administration,
- Salesforce Administrator certification, Other relevant certifications, such as Advanced Administrator or Sales Cloud Consultant, may also be required.
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
#GreatPlacetoWork
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
This role will ideally be filled within the next 3-6 months, but if you're interested in this role we encourage you to apply as soon as possible, as we may amend or withdraw our jobs at any time, and reserve the right to do so.
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com