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Lead and collaborate with creative, graphic design, production and Association communications teams to develop and execute work, from concept to execution, while ensuring products are aligned with industry best practices, CPA2Biz objectives and Association brand standards. Provide strategic and tactical counsel on marketing collateral and short- and long-term planning.
  • Responsible for timely client communications, satisfactory conflict resolution, compliance on client deliverables, sustained client satisfaction and client account reviews.
  • Consult with client to identify marketing requirements and ensures the work meets the client’s strategies.
  • Work closely and collaboratively with Communications leaders and team to generate workable concepts and ideas for marketing campaigns, online efforts, print promotions, events and conferences, videos and general Association communications; keeps team informed of client/project status and issues.
  • Perform market research, oversee and review all projects from concept through completion, and sign off on all work prior to client presentation.
  • Lead client launch meetings and write follow-up launch brief for client approval.
  • Promote team’s creative culture by meeting with other Creative Services staff in an effort to share ideas, trends and other creative topics.
  • Identify work for award submissions.
  • Lead copywriting strategy and direction for client’s marketing programs and reviews all work submitted by copywriter and freelance copywriters.
  • Write clear, persuasive, original copy, with the right mix of technical content, writing styles (including advertorial copywriting) and tone to support successful outcomes; copy edit assigned manuscripts to achieve project objectives for revenue and conversions; ensure the appropriate use of Association’s and CPA2Biz’s branding systems for products and services.
  • Interview members, senior leaders and accounting professionals to gain insights, identify key benefits and produce targeted messaging as needed and curates content from across the Institute to ensure timely inclusion and focus, leveraging the work and insights of the broader Communications team.
  • Partners closely with production manager and production coordinator to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities related to the project.
  • Approves change orders and invoices.
  • Conduct interviews, make hiring decisions, provide salary recommendations, monitor and assign work, develop employees; develop work plans and conduct performance evaluations.
  • Perform other duties as assigned.
  • Copywriter


  • Creative problem-solving skills
  • Superior communication and writing skills
  • Commitment to quality
  • Ability to interact with professionals at all levels of the organization and diplomatically manage relationships and political sensitivities
  • Passion and drive to perform at the highest levels
  • Because the client’s work is deadline driven with firm dates that must be hit, weekend and evening hours may be required to meet schedules
  • Motivated, goal-oriented, persistent and a skilled negotiator
  • Ability to handle stressful situations and deadline pressures well
  • Ability to articulate and present creative concepts logically, both internally and externally
  • Ability to juggle multiple projects while meeting demanding deadlines, work independently producing high-quality work and projecting a positive attitude
  • Ability to consult and bring internal clients to consensus
  • Motivated, flexible, and organized team player
  • Proficiency in Microsoft Word, Adobe Acrobat and Outlook
  • Knowledge of SharePoint
  • 4 years’ experience in client relationship building  
  • 6 years’ experience in copywriting in an agency or in-house creative services department, with a special emphasis in direct marketing of technical topics
  • Bachelor’s degree in English, journalism, public relations, marketing communications or related field
  • Masters’ degree in English, journalism, public relations, marketing communications or related field

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

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