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Senior Manager - Procure to Pay

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About The Association

Combining the strengths of the American Institute of CPAs and the Chartered Institute of Management Accountants, we empower the world’s most highly-skilled accountants – CPAs and CGMA designation holders – with the knowledge, insight and foresight to meet today’s demands and tomorrow’s challenges. We drive a dynamic accounting profession that works every day to build trust, create opportunity and grow prosperity worldwide.


Summary of Role:

This position has end to end (E2E) accountability of global Procure to Pay (PTP) function of the Association and global process ownership (GPO) including both founding bodies AICPA and CIMA covering the geographical locations US, UK, Rest of Europe, APAC and Africa regions. Has accountability to drive the continuous transformation of the finance organization from a regional/local based Association to a Global Business Services (GBS) model, effective and efficient delivery of PTP services, process optimization and improvement to deliver better customer experience and enhance quality and control. As the global process owner, develop, maintain and successfully implement the global PTP policy, ensure compliance to policy and statutory requirements.


Accountabilities & Responsibilities:

Functional Leadership

  • Ensure timely, accurate and compliant execution of Association’s PTP activities including vendor master set-up; contract set-up; vendor invoice booking and payments; employee, speaker and volunteer claim auditing and reimbursements; dispute resolution; month-end closure; accrual accounting; sub-ledger reconciliations and other reporting.

  • Identify financial impact of aged accruals, invoice disputes and other PTP discrepancies and make necessary adjustment to ensure the accuracy of Profit and Loss (P&L) account and balance sheet.

  • Drive optimal credit terms for the organisation to support cash-flow and working capital management.

  • Design, develop and implement analytical reviews to understand business trends, and correlations of critical metrics, and recommend solutions to improve business performance (E.g. Spend movement of Top vendors, Payment type analysis and process cost, credit terms analysis).


Stakeholder Engagement

  • As the PTP GPO provide timely, efficient and compliant solutions to support the growing business needs and complexities related to PTP Tower ensuring right people are included in decision making.

  • Initiate change management and communication activities related to PTP changed processes to support stakeholders understand and prepare for the impact to them and they are trained to adapt the new norm.

  • Manage escalations ensuring issues are addressed promptly, root-causes of recurrent problems are analysed and addressed effectively, solutions are crafted assessing the end to end process, and decisions, outcomes and impacts are communicated all relevant stakeholders effectively.

  • Collaborate with other finance teams within GBS, corporate and regions, and business teams to proactively manage and resolve business and operational issues in an innovative, efficient and effective manner.


People Leadership

  • Capacity planning of the team considering business cycle, short term peaks, and technology and transformation projects, and ensuring the team is rightly resourced at all times of the year.

  • Design, implement and sustain the right PTP structure taking in to account the right staffing level for the job, right segregation of duty, optimal workflow, right chain on command, span of control of supervisors, and other factors as relevant.

  • Make hiring and exit decisions, provide salary recommendations to HRBP, and manage performance of PTP team members by conducting evaluations, designing development plans, and recommending for necessary training and development needs.

  • Create and implement cross training plans within the team to build sufficient back up for key roles and internal succession within the team.

  • Coach, mentor and develop team members to create a high-performance culture, and motivate and sustain momentum of the team to deliver exceptional customer experiences.

  • Manage GBS Finance strategy into operational goals, objectives, and process roadmaps; identify and manage necessary resources (people and capital) to support the implementation of these strategies within GBS PTP Team.


Audit, Risk, Policy and Compliance

  • Manage all global internal and external audit matters related to PTP tower, ensuring all audit accountabilities including various schedules, analytical reports, deep-dive investigations and explanation of deviations are delivered on time and auditors are well engaged to understand the principles and integrity of Associations expenditure, payable and accrual balances.

  • Design and develop controls and remediation action to address internal and external audit findings and ensure the controls are implemented to the current processes.

  • Oversee and monitor security for PTP processes, proactively identify and develop mitigation action to reduce compliance and fraud risks to the Association.

  • Develop, maintain and implement PTP Policy for the Association ensuring that the policy safeguards the assets of the Association at all times and remains fluid and relevant to business needs.

  • Ensure the current control framework of the PTP Tower is operating effectively and the processes conform to all legal, tax, regulatory, and accounting conventions, including compliance with corporate policies, local statutory bodies, GAAP and IFRS requirements.


Operational Excellence and Service Management

  • Design, develop and manage Service Levels (SLAs) and Key Performance Indicators of the team ensuring right measures are in place to assess the effectiveness, efficiency and productivity of team’s performance and robustness of financial outcomes. Ensure delivery of services as per the agreed SLAs and proactively manage stakeholder expectations.

  • Drive the PTP process standardization and optimization as the US, UK and Regional processes consolidates at the GBS centre.

  • Drive process reengineering and automation to deliver greater value to the organization through higher productivity, efficiency and effectiveness, and lead the team through change.


Strategy and Technology

  • Envision the to-be process for PTP and take strategic and operational steps to deliver in alignment with Finance Director, GBS

  • Support the Association’s business and finance strategy aligning the PTP Tower to remain relevant to business.

  • Provide subject matter expertise (SME) and contribute towards developing the right parameters, requirements, to-be design of PTP processes for technology advancements and transformation projects working in close collaboration with Finance Technology Team. E.g. Project RAVE and ONE ERP



  • Manage PTP Team budget covering team expenses, overtime and other assigned project costs

  • Perform other duties as requested.


Supervisory Responsibilities:

  • Manager – Procure to Pay

  • Full team of 13 including direct reports

Knowledge, Skills & Abilities Required:

  • Strong End to End (E2E) technical and business knowledge of PTP

  • Strong experience in service delivery in a GBS environment, managing through tight deadlines and SLAs

  • Strong stakeholder engagement, influential and communication skills

  • Strong leadership and people management skills

  • Strong knowledge of expenditure accounting: accruals, payment obligation assessment and general accounting principles

  • Demonstrated ability to lead improvements, automation and other projects

  • Ability to organise data, analyse, draw insights and decide in a changing and agile environment.

  • Proficiency in Microsoft Word, Excel and PowerPoint.


Required Experience, Qualifications & Education:

  • 7-8 years’ experience managing PTP processes at managerial level in Global Business Services (GBS) environment

  • 2-3 years of industry experience in finance

  • Bachelor’s Degree in finance and accounting or Professional financial qualification.

  • Experience in managing senior stakeholders

  • Exposure to Global Process Ownership (GPO)

  • Experience in Lean/ Six Sigma, process streamlining, improvements and automation

  • Experience in project management

  • Experience in managing service delivery of regional PTP processes


Preferred Experience, Qualifications & Education:

  • Exposure robotic process automation (RPA)

  • On-the-job experience in being a GPO

  • Experience in managing service delivery of US, UK, APAC and other Regional PTP processes


Why Work for Us?
At The Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses. You’ll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.

Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.

We offer competitive benefits, PTO, flexible working principles, and a supportive, collaborative team environment.

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

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