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Specialist - Business Development - Australia

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Sales
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Summary of Role
To assist in the recruitment of new students from employers and Higher Education Institutions (HEIs) in Australasia.
To ensure retention of all recruited students in Australasia in line with the Association’s strategy.
To support students with progression activities in Australasia.
 
Accountabilities & Responsibilities
  • Execute student recruitment activities in Australasia to achieve student numbers and KPIs for the region.
  • Follow up on prospects leading to successful student recruitments generated from HEI and corporate from the Australasia markets.
  • Establish and maintain good working relationships with the partner universities, tuition providers and employers.
  • Assist in identifying new businesses and market intelligence.
  • Provide relevant inputs to BD Manager – Australia in developing and implementing the business strategy to enable the Association to meet the targets set.
  • With direction from manager, implement business development strategies which support the progression and retention of students, including Exam Technique workshops for students, and Train the Trainer sessions to support our university partner lecturers.
  • Achieve high student progression and retention rates for Australasia markets.
  • Deliver high student satisfaction rates for Australasia markets.
  • Carry out, under manager’s direction, marketing promotion plan, events and exhibitions, aligning students and partners’ needs. These may be done via university visits to improve advocacy among educators, as well as talks, conferences and seminars which promote our professional qualifications to the students.
  • Coordinate campus activities through career services across schools and HEIs to increase brand and product awareness.
  • Work closely with the Member Services Department for student conversion to new members.
  • Provide administrative support in preparing costing, business proposals, partners profile and post sales activities.
  • Update all customer records with contact and visit reports on Client Relationship Management system (CARIS).
  • Provide information timely and accurately for reporting and business solutions.
  • Perform other relevant projects or tasks and any other relevant responsibilities as required.
  • Display the Association behaviours at all times. 
 
Supervisory Responsibilities
  • None
Knowledge, Skills & Abilities Required
  • Excellent sales or customer service skills
  • Strong communication and presentation skills
  • Ability to provide key account management and strong customer focus
  • Ability to work under pressure and meet tight deadlines
  • Ability to work independently as well as in a team
  • High level of initiative, a strong self-starter, and a “can do” attitude
  • Strong work ethic and targets-oriented
  • Good understanding of budgets and expense control
  • Sound administrative competence
  • Able to interact with people at all levels with strong communication and interpersonal skills
 
Required Experience, Qualifications & Education
  • Diploma or degree in Business Administration, Marketing or any equivalent field.
  • At least 2-4 years of working experience in Business Development, Marketing or Event Management.
  • Excellent command of English.
  • Proficient in Microsoft Office applications.
 
Preferred Experience, Qualifications & Education
  • Working experience in education industry or professional bodies is an added advantage
  • Project and event management experience.

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

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