Customer Services Advisor
Key skills and abilities
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- Degree educated – desirable, or relevant work experience.
- Experience of working within a customer focused organisation, within an inbound and outbound call/contact centre environment.
- Sustained experience of working within a college/university in a customer facing role offering study support services.
- Ability to demonstrating an empathetic service to customer needs, whilst having a can do attitude.
- Commercial experience helpful; used to operating on the phone, with a proven track record of success in developing customer relationships.
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com