Manager - Audience Engagement & Compliance
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- 19 hours ago Post Date
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- 5079 Total Views
About the Role:
As the Manager, Audience Engagement and Compliance you will collaborate across all Experience Team functions to monitor and balance the levels of outbound marketing and content communication by audience type to ensure the right messages reaches the right audiences at the right time for the right impact.
You Will:
- Deploy a set of Contextual Communication policies (right message, right audience, right channel, right time) that defines rules of engagement for audience communications.
- Review the integrated calendar and quarterly plans for communication by audience type to ensure planning for the right message to the to the right audience by the right channel is delivered at the right time.
- Ensure all outbound communications are captured as a part of annual/quarterly planning. Interface with regional marketing teams and other mass audience outbound communicators to ensure their actions are integrated with other planned actions.
- Collaborate with Marketing Operations CRM team to conduct a weekly review of planned deliveries.
- Identifies points of congestion
- Communicate with Delivery Managers and other team members when congestion occurs and works to re-prioritize and alleviate issues.
- Maps incidents to improve planning and processes to avoid future incidents.
- Conduct data analysis to understand our chosen audiences and the communication saturation levels to provide insights into planning processes.
- Undertake periodic reviews of the quality of communications within a specific audience group and provides feedback to relevant Experience Delivery Managers
- Bachelor’s degree in marketing, communications, or other related area
- 5+ years prior experience in email or digital marketing
- Data trend analysis experience
- Experience partnering across teams to manage marketing delivery plans
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
This role is not intended to be based and/or filled in NYC and therefore the salary is not published. If you are an NYC resident and wish to be considered for this opportunity, please reach out to the recruiter listed on the posting and they will be happy to provide you any further information. Additionally, we currently cannot hire individuals in the state of California
Equal Employment Opportunity
The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Assistance
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to HumanResources@aicpa-cima.com